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Operations, with AI. A 30-day pilot you can measure.

Pilot one operations workflow that turns scattered updates into source-linked status, handoff and exception notes, with the operations lead owning priorities and published wording.

What the AI prepares

What the model drafts in a operations pilot, and where a person steps in.

  • Status summaries

    Updates from Teams, boards or forms become a source-linked status summary.

  • Handoff checks

    Handoffs are checked for owner, deadline, dependency, blocker and impact.

  • Exception routing

    Process exceptions are grouped by severity and routed to the right lead.

  • Meeting actions

    Meeting actions become named next steps with due dates and unresolved questions.

Firms use AI to run better

Improving how work gets done is the top reason firms give for bringing AI in, well ahead of new products.

Why firms test or adopt AI
  • Improve processes or methods71%
  • Automate tasks done by staff41%
  • Improve goods or services40%
  • Replace or upgrade existing automation34%
  • Expand the range of goods or services23%
Source: Management practices in the UK: 2016 to 2023 (opens in a new tab), Office for National Statistics, May 2024. UK firms with 10 or more employees that tested or adopted AI, 2023.

Where UK firms put AI to work

Among UK firms using or planning AI, just over half use it in operations, behind marketing, admin and IT.

Business areas using AI
  • Marketing72%
  • Administration72%
  • IT64%
  • Operations53%
  • Sales49%
  • Customer service46%
  • Finance29%
  • HR26%
Source: AI adoption research (opens in a new tab), Department for Science, Innovation and Technology, January 2026. UK businesses with 5 or more employees that use or plan to use AI, 2025.

What AI changed for UK adopters

Three in four UK AI users report higher productivity and over half improved a process, but one in ten have seen no change yet. A pilot measures which one you are.

What AI changed for the business
  • Improved workforce productivity75%
  • New or improved processes57%
  • Reduced operating costs34%
  • Helped with compliance25%
  • No impact so far10%
Source: AI adoption research (opens in a new tab), Department for Science, Innovation and Technology, January 2026. UK businesses with 5 or more employees that use AI, 2025.

Start with one clear decision

The two-week diagnostic ends with build, pause, clean up first or do nothing, for this workflow.

See the rollout diagnostic

How the pilot runs

Track report prep, missing handoff fields, stale blockers and clarification loops. Save source, draft, reviewer decision and final version.

  1. 01

    What goes in

    Update notes, task-board export and blocker list.

  2. 02

    What comes out

    Status summary, exception list and handoff-risk check.

  3. 03

    Who checks it

    Operations lead.

  4. 04

    Never without approval

    Priority changes, dates or external escalation.

Common questions

Can the AI act on its own?

No. It prepares drafts and checks. A person signs off before any of this happens: priority changes, dates or external escalation.

What does it cost to start?

The AI Rollout Diagnostic is £1,500 fixed and takes two weeks. You get a clear answer for this workflow: build, pause, clean up first or do nothing.

How do we know it worked?

Track report prep, missing handoff fields, stale blockers and clarification loops. The pilot is kept only if those numbers improve.

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Ready to test the operations workflow?

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