Terms of Use

About us

MAGRATHEAN UK LTD ("Magrathean", "we") is a company registered in England and Wales (company number 16955343). Registered office: 16 Caledonian Court, West Street, Watford WD17 1RY, United Kingdom. Email: contact@magrathean.uk. We are not registered for VAT.

Using our websites

You may use our websites for lawful purposes. Do not attack, overload or scrape them, or try to reach parts that are not public. Website content is general information, not advice for your situation, and may change without notice.

Services

Quote. Before any paid work we send a written quote setting out the task, the result you will get, the fixed price and how payment works. Work outside the quote needs a new quote.

Price and payment. Prices are in pounds sterling. No VAT is added. Small jobs are paid in full before work starts. Larger jobs are paid as a 50% deposit, with the balance on completion. Payment is by Stripe or PayPal payment link. We start when payment has arrived.

Refunds. If you cancel before work starts, we refund you in full. If we accept a fixed-price task and cannot deliver the agreed result, we refund the fee for that task. Any separate diagnostic work is agreed and priced in advance.

Your part. Give us accurate information and the access the task needs, and keep your own backups. We treat access details as confidential, use them only for the job and ask you to change them or remove our access at handover.

Ownership of the work. Once you have paid in full, you own what we produced specifically for you. We keep our own tools, know-how and pre-existing material, and you may use any of it included in your deliverable for that deliverable's purpose.

Consumers. If you buy as a consumer, you may cancel within 14 days of agreeing the quote. If you ask us to start within those 14 days and then cancel, you pay for the work done up to cancellation. Your statutory rights are not affected.

Ongoing services. Monthly or ongoing services are agreed separately in writing.

Apps and source code

Our apps are governed by their own terms, which add to these. Apps downloaded from the App Store are also subject to Apple's Licensed Application End User Licence Agreement, and Apple handles their purchases, subscriptions and refunds. Source code in our public repositories is governed by each repository's licence.

Names and content

Magrathean, our product names and our website content belong to us. You may refer to them to describe our products accurately. See the Magrathean legal notice for how our names may be used.

Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow to be limited.

If you are a business, we are not liable for loss of profit, revenue, data, business or goodwill, or for indirect loss, and our total liability for a service is limited to the price you paid for it.

If you are a consumer, we are responsible for loss you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care. We are not responsible for business losses.

Our websites are provided as they are, and we do not promise that they will always be available or free of errors.

Changes

We may update these terms. The version shown when you accept a quote applies to that job.

Law and disputes

These terms are governed by the law of England and Wales, and the courts of England and Wales decide disputes. If you are a consumer living elsewhere in the UK or in the European Union, you may also bring a claim in your local courts and keep the mandatory protections of your local law.

Contact

Email: contact@magrathean.uk