Scoped Microsoft 365 workReview, fix, document and hand back the next checks.
Magrathean vs MSP for Microsoft 365 Security
Compare project-based Microsoft 365 security clean-up with a traditional managed service provider contract.
Decision point
Magrathean
Typical MSP
Scope
MagratheanFocused review, remediation and handover for Microsoft 365, Entra ID, Intune, Defender and CE Plus readiness.
Typical MSPBroad ongoing support, user tickets, device support, supplier management and recurring operations.
Buying model
MagratheanDefined project around a specific control problem.
Typical MSPRetainer or per-user managed service contract.
Best fit
MagratheanYou need risky controls fixed, reviewed or prepared for audit.
Typical MSPYou need ongoing helpdesk and day-to-day IT operations.
Handover
MagratheanOutputs are designed for internal IT or an existing MSP to keep running.
Typical MSPOperational knowledge often stays inside the MSP delivery model.
Questions before choosing
- Is the urgent problem security posture or everyday ticket volume?
- Who will own Conditional Access, Defender, Intune and evidence after the work finishes?
- Do you need a fixed remediation backlog or a recurring operations contract?
Handover to expect
Project work should leave a risk register, approved changes and runbook. MSP work should leave a support model, escalation route and recurring service rhythm.
A common example is a company with an MSP already answering user tickets but no one owning Conditional Access exceptions or Defender alerts. That company does not need a second helpdesk first; it needs the risky control set reviewed and handed back with evidence, owners and recurring checks.
Choose Magrathean when
- You already have internal IT or an MSP but need specialist Microsoft 365 security depth.
- You want a control-by-control plan with handover, not another support queue.
- You need Cyber Essentials Plus readiness or tenant clean-up before a deadline.
Choose Typical MSP when
- You need first-line helpdesk coverage.
- You need hardware, printer, telecoms or office support.
- You want one supplier to run ongoing IT operations.