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Entra ID and Conditional Access policies that survive real users

MFA, SSO, Conditional Access and privileged access designed around how your team actually works - not diagram-first policies that break at the edges.

Where identity control usually breaks

Identity is where most cloud security control actually lives - and where most gaps hide. Weak MFA coverage, over-privileged admin roles, legacy authentication still enabled, stale guest accounts and unmanaged device access all create real business risk quickly.

M365 security clean-upCyber Essentials Plus readiness service

What's included

Entra ID user, group, guest and role review, Conditional Access policy design or remediation, MFA coverage and exception clean-up, break-glass account model, admin role review, legacy authentication audit, device trust alignment, and policy testing with rollout and rollback plan.

Intune & Autopilot consultingDefender endpoint clean-up

What you get

A cleaner identity control model with stronger authentication, fewer unexplained exceptions, tighter admin access and policies that survive regular review and can be explained clearly to your team and auditors.

How policy changes are tested

Conditional Access changes should be staged around real users and their sign-in patterns. Existing policies are mapped, exclusions are explained, report-only behaviour is checked, break-glass access is confirmed and enforcement is phased so users are protected without locking the business out.

What to prepare first

Useful starting material includes current policies, MFA methods, admin roles, emergency access accounts, guest access patterns, legacy authentication state, recent sign-in failures and the user groups most likely to be disrupted by stronger access rules.

What good looks like after cleanup

A healthier identity setup has documented policy intent, fewer stale exclusions, protected privileged roles, working emergency access and a rollout pattern that lets the business tighten access without guessing who will be blocked. Named policy owners and a review cycle mean the controls stay current rather than drifting back to an over-permissive state.

Common questions

Can Conditional Access be fixed without locking people out?

Yes, if rollout is staged properly. Policies need to be tested in report-only mode, scoped carefully, monitored and backed by working break-glass access before being enforced.

Do you work with organisations still using the Azure AD name?

Yes. Azure AD was rebranded to Microsoft Entra ID, but many teams use both names and the tooling is the same.

Does this help with Cyber Essentials Plus?

Yes. Identity and device-access controls are directly relevant to Cyber Essentials Plus readiness - particularly MFA, admin access, device trust and audit evidence.